Terms and conditions

TERMS AND CONDITIONS

Cosetta Giorgetti

P.IVA: 01796170403

Address: Via Friuli 86, 20135, Milano, Italia

E-mail: info@cosettagiorgetti.com

Telephone: +39 3472690600

The following general terms and conditions are applicable to all agreements entered into with Cosetta Giorgetti (also referred to as Cosetta Giorgetti). By ordering from Cosetta Giorgetti, you accept these terms and conditions when placing your order in our online store. Orders placed by persons under the age of 18 are considered cash purchases and require the approval of a parent or guardian. Cosetta Giorgetti reserves the right for any typographical errors in the text and images, as well as errors in the product specifications of all products in our range. Cosetta Giorgetti also reserves the right to correct any errors in the information on product availability.

If you are not satisfied with the products ordered online in our online shop, please contact us. If they are unable to meet your needs, contact the European Commission’s online platform for dispute resolution at http://ec.europa.eu/odr. We intend to participate in the dispute resolution process.

Any disputes that cannot be resolved by the parties involved will be investigated by http://ec.europa.eu/odr, whose recommendations we intend to follow.

PRICES AND PAYMENT

Delivery terms and payment methods are clearly indicated at check-out. The total amount to pay will be clearly shown before you accept your order or agree with the amount to pay.

Campaigns or price reductions will be applied to the product or by providing a product code at checkout. Our campaigns and offers are valid while stocks last or until the specified end date.

Note: for countries outside the EU there may be additional local costs such as taxes and customs duties charged to the customer.

PAYMENT BY CREDIT CARD

You can buy Cosetta Giorgetti using Visa, Mastercard or American Express cards approved for internet purchases. No additional costs apply. The amount to be paid is reserved on your card but will first be charged when your products are sent to you. We reserve the right to verify the validity of the payment card, that sufficient funds are available to cover the value of the order and that the details of the holder’s address are correct. We may decline a purchase as a result of this information.

Credit/Debit card | Stripe

Follow the instructions on our website.

For more information go to www.stripe.com

DISCOUNTS AND GIFT VOUCHER

Discounts, including student discounts, do not apply to sale items or gift cards. Our promotions cannot be combined with each other and you cannot use two different gift cards or voucher codes in the same order.

If you have a discount code or gift card, use it at checkout. Enter the code and press the button to activate it. The amount is automatically deducted from the total. If the code covers the full amount of the order, this will be your payment. If it only covers part of your purchase, you will be asked to choose another payment method for the remaining amount of your order.

SHIPMENT

At checkout, you can choose the delivery method available for your country and see which shipping costs apply.

The services are provided by SDA.

All orders placed and paid for Monday to Friday before 2 pm local time (GMT + 1) will be dispatched the same day

Note: for countries outside the EU there may be additional local costs such as taxes and customs duties charged to the customer.

Variations may occur during delivery to remote locations or due to national holidays.

• If you are not at home for second attempt delivery, you can find your package at the nearest post office for the next 10 days.
  You have a free “smart alert” service by e-mail that provides information on the delivery status.

  All orders placed Monday to Friday before 4pm local time (GMT + 1) will be dispatched on the same day.

  Note: for countries outside the EU there may be additional local costs such as taxes and customs duties charged to the customer.

  Variations may occur during delivery to remote locations or due to national holidays.

  If you are not at home for delivery on the second attempt, you can find your package at the nearest post office for the next 10 days.
  You have a free “smart alert” service by email that provides information on the delivery status.

RETURN, REFUND, Cosetta Giorgetti we want you as a consumer to feel safe shopping with us and that you always have the right to cancel your purchase, return your items and send us defective items. The customer is responsible for all shipping costs incurred for the return or exchange of goods, as well as for any decrease in value due to handling the products more than necessary to determine the character and shape of the product. If you have received an incorrect or defective item, we will refund the cost of returning the return.

RETURNS

All returns must be returned as follows:

Pack the product well in the same package/bag it came in without being used in any way.

Pack the product well in the same package/bag it came in without being used in any way.

The address where to return Cosetta Giorgetti’s products:

Via Friuli 86, 20135, Milan, Italy

Deliver the package to the nearest post office. Keep the receipt.

Note: The customer is responsible for all shipping costs incurred in returning or exchanging goods

RIGHT OF RETURN

If you wish to cancel the order or return the goods, please notify us in writing within 14 days from the date you received the goods. This is done via email. You have another 14 days to return the goods. We will refund your money, preferably using the same payment method you used when placing your order (or, if payment has not yet been paid for the goods, make sure the return is reflected in your account balance), whichever is sooner. possible. The refund will be refunded to you within 14 days from the date you informed us that you wish to return the goods, provided that we have received the goods or proof that you have returned the goods intact. The customer is responsible for all shipping costs incurred for the return or exchange of goods, as well as for any decrease in value due to handling the products more than necessary to determine the character and shape of the product.

EXCHANGE

For all returns, the consumer is responsible for the item by Cosetta Giorgetti, unless otherwise indicated, including the transport costs. If your order has been delivered incorrectly or is not what you ordered, we will refund the costs.

REFUNDS

If you are charged for the goods, you will receive a refund covering standard shipping and express shipping, non-standard shipping is non-refundable. If you wish to keep some products from your order and only partially return your order, Cosetta Giorgetti standard shipping.

Cosetta Giorgetti guarantees the refund or replacement of the goods if you prefer, in compliance with the rights of return. The full value is refundable provided that the products are returned in the same condition in which they were sent to you. This means that the goods must not have been damaged, soiled, washed, altered or worn and that any labels and tags are intact. If the item is in a modified form, an assessment of the reduction in value will be made. The impairment will not be refunded.

If you have received a defective product, you must notify Cosetta Giorgetti and return the item in accordance with the information above. Cosetta Giorgetti will provide for the full refund of these goods. The rules contained herein do not limit existing legal rights. As for a service that has already started, the return can only be made for those services that have not yet been performed.

DISPUTES

If you believe that a product is faulty or defective, contact Cosetta Giorgetti for a refund. In order for Cosetta Giorgetti to evaluate the item in question, the entire product must be returned together with a detailed description of the problem and how the product was used. If the entire product/order is not returned to us, we cannot perform a complete assessment of the problems with the item and we can base any refund decision on the part we have received.

In the event of a defective/problematic product, Cosetta Giorgetti. Cosetta Giorgetti will pay the return shipping costs, provided a receipt (or copy of a receipt) is provided. Any refund request must be made within a reasonable time after receipt of the product.

PRODUCT LIABILITY

Cosetta Giorgetti declines any responsibility for the use and disposal of the product towards the buyer. The buyer is solely responsible for the use of the product and must check Cosetta Giorgettie for any allergies or irregularities. Cosetta Giorgetti always recommends using the products in the manner indicated in the information on the products on the site. PRIVACY POLICY

We comply with the General Data Protection Regulation (GDPR). In connection with your registration and order, you agree that we store and use your information in our organization in accordance with the GDPR in order to fulfill our agreement with you. Under the Personal Data Act, you have the right to access the information we have recorded about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. Contact us in these cases by e-mail at info@cosettagiorgetti.com.

Click Cosetta Giorgetti to find out more about our Privacy Policy and cookies.

Cosetta Giorgetti is not responsible for delays in deliveries in case of force majeure, Cosetta Giorgetti has the right to additional time to fulfill her commitments. Examples of such circumstances include, but are not limited to, strikes, terrorist acts, wars, suppliers, transportation or production problems, exchange rate fluctuations, government regulatory actions, or natural disasters. If this circumstance lasts more than two months, both parties have the right to terminate this Agreement without the other party and/or are entitled to receive compensation or are obliged to provide compensation.